A technician first carries out a diagnosis, identifying the sources and entry points, then applies the appropriate treatment. They then give you prevention advice and, if needed, schedule a follow-up visit to guarantee the result. Expect one to three hours on site.
It all starts with the diagnosis, and that's the step you must never cut short. The technician inspects the affected areas, pinpoints exactly which species is involved — not all cockroaches are treated the same way — locates the sources, the nests and the entry points, then assesses the scale of the infestation. A treatment applied without that groundwork amounts to treating the symptoms while leaving the source untouched.
Next comes the treatment itself, chosen on the basis of the diagnosis: bait gel for cockroaches, secure bait stations for rodents, heat treatment or targeted application for bed bugs, protected nest destruction for wasps and hornets. The technician works on the strategic points — skirting boards, cracks, ducts, the routes the pests use — rather than saturating living spaces. On site, the visit most often lasts between one and three hours depending on the surface area and the pest.
The job doesn't end at the front door. Before leaving, the technician explains what they've done, hands you the safety instructions (how long before you can return, ventilation, areas not to clean straight away) and prevention advice tailored to your home: sealing a gap, rethinking how food is stored, managing waste. Finally, where the pest's life cycle demands it — bed bugs, cockroaches, rodents — a follow-up visit is scheduled to check the treatment has worked and to deal with any eggs that have hatched.
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